Guarantee of Satisfaction

We offer an unconditional 30-day money-back guarantee. The Dragontree is committed to providing the highest quality products, service, and value. If you are not satisfied with your purchases for any reason, you may return it for a full refund (less shipping and handling).

Only one opened package of any single product is eligible for return. All others of the same product must be in a factory sealed container for refund. You are covered by this unconditional money-back guarantee for a full 30 days from your date of purchase. Please email our Customer Service Department at customerservice@thedragontree.com within 30 days of the shipment date to receive a RETURN AUTHORIZATION NUMBER and RETURN INSTRUCTIONS.